Mortgage Servicing Specialist

Do you or someone you know have Mortgage Servicing experience?
If so, we have an immediate need for a full-time Mortgage Servicing Specialist and we want to hear from you!
For consideration or more information: syed.quadri13@wipro.com

Qualifications: MUST HAVE MORTGAGE SERVICING EXPERIENCE.
• Please ensure that when you apply, to state how many years of mortgage servicing experience you have.
• Customer service/call center experience: In some cases, extensive experience in sales, hospitality and/or retail may qualify in lieu of call center experience.
• Proficient to advanced computer skills in Microsoft and Mac, including Microsoft Office and Excel.

Data Entry/Mortgage Servicing Specialist Responsibilities:
• Answer inbound calls and make outbound calls to collect information and documents on 60+days past due accounts.
• Respond to customer requests and inquiries within established timelines.
• Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures.
• Provide information and knowledgeable assistance regarding mortgage loans by retrieved loan information.
• Provide customers written and verbal responses regarding their information and/or inquiries quickly, clearly and efficiently.
• Builds customer relationships by actively listening and resolving any client issues quickly and accurately.

Responsibilities+

  • Ability to work in a team-fostered environment
  • Critical thinking and problem-solving skills
  • Ability to maintain the highest level of confidentiality
  • Ability to prioritize and organize work
  • Computing device/tablet technical knowledge
  • Experience in diagnosing and repairing PCs or consumer electronics a plus
  • Education: High School Diploma or General Educational Development (GED) certificate
  • Job Summary+

  • Division/Department: Operations/Servicing
  • Job Title: Mortgage Servicing Specialist
  • Location: Atlanta, GA., USA
  • Type of Position: Full-time Employee
  • Reports to: Servicing Director
  • Hours: Up to 40/week+ | Overtime as Necessary
  • Salary: $15.00/hour | Commensurate with Experience

    Opus Capital Markets Consultants, LLC, (Opus CMC) is an Equal Opportunity Employer. We welcome all individuals who meet the qualifications to apply.