Mortgage Servicing Specialist
Do you or someone you know have Mortgage Servicing experience?
If so, we have an immediate need for a full-time Mortgage Servicing Specialist and we want to hear from you!
For consideration or more information: firstname.lastname@example.org
Qualifications: MUST HAVE MORTGAGE SERVICING EXPERIENCE.
• Please ensure that when you apply, to state how many years of mortgage servicing experience you have.
• Customer service/call center experience: In some cases, extensive experience in sales, hospitality and/or retail may qualify in lieu of call center experience.
• Proficient to advanced computer skills in Microsoft and Mac, including Microsoft Office and Excel.
Data Entry/Mortgage Servicing Specialist Responsibilities:
• Answer inbound calls and make outbound calls to collect information and documents on 60+days past due accounts.
• Respond to customer requests and inquiries within established timelines.
• Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures.
• Provide information and knowledgeable assistance regarding mortgage loans by retrieved loan information.
• Provide customers written and verbal responses regarding their information and/or inquiries quickly, clearly and efficiently.
• Builds customer relationships by actively listening and resolving any client issues quickly and accurately.
Opus Capital Markets Consultants, LLC, (Opus CMC) is an Equal Opportunity Employer. We welcome all individuals who meet the qualifications to apply.